capable of being reached; Easy to communicate or deal with
We want you, our customers, to know that we are accessible and available. After all we are coming into your homes and place of business to provide a service and we feel you should know a thing or two about the company you’re dealing with. When you call a real, live and very friendly customer service representative will answer the phone that works for Tully’s. No answering service here or pressing buttons to be routed off to an area that you didn’t want.