| Can I get some tips to help troubleshoot my problem without having your company come out on a service call? |
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Of course. Here are some simple things homeowners can check before calling us. 1. Check the thermostat Is it set in the correct heating or cooling mode and for the correct season? Is it in the off mode…you’ll be surprised how often that happens. 2. Check the air filter. If the filter is diirty and clogged with dirt- your unit is working that much harder to get any air through. Replace the filter and see if the system then operates properly. 3. Make sure that there is nothing obstructing proper air flow on your outdoor unit (air conditioners and heat pumps). Shrubs and bushes can block and restrict airflow to outside units and snow can drift against outdoor heat pump coils. 4. Check your electric fuses or breakers. As you certainly know, your HVAC system uses electric power to do its job. Your load center has fuses or circuit breakers. One or more provides power to the HVAC system. You might have one for the furnace and another for the air conditioner. For a heat pump, one is usually provided for each separate piece of heat pump equipment; one for the air handler and one for the outside unit if you have a split system, for example. If the fuse is blown or the breaker has “flipped” to the “off” position, you can play with the thermostat for an extended amount of time and you won’t accomplish anything! This is another one of our favorites because it’s a little frustrating for the homeowner when they realize they just paid for a service call to have a tech flip a switch on a circuit breaker. However, if you reset a circuit breaker or replace a fuse and it immediately trips or blows—Give us a call and we’ll take care of you. 5. Another common mishap that occurs is that the homeowner finds that soon after replacement of the dirty filters, the unit isn’t functioning as it’s suppose to. Don’t fret, simple go back and check that the system’s fan door is installed properly. Many heaters have a door interlock switch. Your furnace probably will not begin operating until the access door is tightly in. Others simply will not work well if the access panel is allowing air to bypass the unit. So you’ve tried all these tips and your unit is still not fuctioning, give us a call and we’ll get one of our service experts at your door to remdey your HVAC problem. Mention our website tips and you’ll even get a 10% discount on your service for trying. |
